MarketingFlow Terms of Service

All invoices and payments for Search Engine Optimization (SEO), Web Development, Monthly Google Ads Management, hosting, or any other digital marketing services must be paid in full prior to the commencement of any work, account setup, strategy, or campaign execution.

Any website development work, feature requests, or modifications outside the scope of an agreed-upon plan will be identified, quoted, and invoiced separately. Work on additions or custom development will only begin once the quote is approved in writing by the Client and the invoice is paid in full.

If a recurring payment fails or an invoice remains unpaid, MarketingFlow reserves the right to suspend all active services, pause ongoing SEO production, pause Google Ads campaign management, and/or restrict website maintenance until account balances are fully settled.

All monthly recurring subscription plans (including Google Ads management, SEO packages, and website maintenance) automatically renew on each recurring billing cycle date unless canceled in advance.

To cancel a subscription and avoid being charged for the upcoming billing period, the Client must submit a written cancellation request at least seven (7) days prior to the next billing date.

Once a recurring invoice has been processed and renewed, the payment is final and non-refundable. Services for that renewed billing period cannot be canceled, refunded, or prorated after renewal.

Google Ads management billing begins immediately once MarketingFlow is granted administrative or agency access to your Google Ads account (or creates a new Google Ads account on your behalf).

For new or unverified Google Ads accounts, Google requires advertiser verification. The Client is solely responsible for completing all required identity, business, and legal verification steps in a timely manner upon receiving notification from Google or MarketingFlow.

Delays by the Client in completing Google Advertiser Verification, submitting verification documents, or responding to Google requests do not pause, delay, or extend MarketingFlow’s monthly subscription billing cycles.

Management fees charged by MarketingFlow cover campaign strategy, setup, optimization, and ongoing management only. All Google Ads advertising spend (paid directly to Google) is the sole financial responsibility of the Client.

On-site SEO included in any package, project, or one-time plan is performed strictly as a single, initial implementation based on the current website structure and platform at the time of execution.

One-time SEO work will not be re-performed, updated, or re-applied under any circumstances if:

• A new website theme, layout, or template is applied to the site.
• The website is redesigned, modified, or altered by the Client, internal staff, or any third party.
• The website is migrated to a new content management system (CMS), platform, or hosting provider.

One-time SEO applies specifically to the platform specified in your original service agreement. Supported platforms include, but are not limited to:

• Shopify
• Framer
• WordPress / WooCommerce
• Webflow
• Wix
• Squarespace
• Magento / Adobe Commerce
• BigCommerce
• Custom / Static HTML

If you change your website platform after SEO setup, a separate custom proposal and invoice will be required to perform SEO setup on the new platform.

Once a blog article or piece of content has been written and published to your website, MarketingFlow will not re-write, re-purpose, or re-post that exact content.

If you require additional blog articles beyond the specific quota in your package, a custom content plan will be created. Additional content requests will be quoted and invoiced separately based on the volume and length required.

If a Client receives a promotional or complimentary WordPress website built by MarketingFlow under an eligible package, the website includes one (1) year of free website hosting managed on MarketingFlow servers starting from the date of site completion/launch.

Following the initial 1-year free period, web hosting will automatically bill at the standard rate of $30.00 USD/CAD per month to maintain site hosting, server updates, and server maintenance.

If the Client chooses to move, migrate, or transfer their website away from MarketingFlow servers to an external hosting provider, a mandatory one-time migration fee of $300.00 applies prior to transfer.

This $300.00 fee covers the dedicated server administration work required to package full site backups, export MySQL databases, transfer DNS and email routing records, configure file structures, and verify proper restoration on the Client’s destination server.

The Client agrees to provide timely administrative access to relevant digital assets (including website backends, Google Ads, Google Search Console, Google Analytics, domain registrars, and DNS managers) necessary for MarketingFlow to fulfill contracted services.

MarketingFlow is not liable for delayed campaign launches, missed target dates, or SEO performance lags resulting from Client delays in providing credentials, approvals, or content.

MarketingFlow executes services using industry best practices. However, because search engine algorithms, competitor bid prices, and ad platform policies change continuously, MarketingFlow does not guarantee specific search engine rank placements, cost-per-click (CPC) rates, specific lead quantities, or revenue figures.

MarketingFlow is not liable for service interruptions, traffic drops, or performance changes caused by third-party updates (e.g., Google core algorithm updates, platform outages, or policy enforcement actions).

Upon full payment of all associated invoices, the Client owns all custom website designs, written blog content, and graphic assets created specifically for their project.

MarketingFlow retains ownership of its proprietary frameworks, internal strategy documents, and code templates. MarketingFlow reserves the right to feature completed client projects, designs, and case studies in its marketing portfolio, unless restricted by a mutually executed Non-Disclosure Agreement (NDA).